Privacy Policy

Last updated: [13 November 2025]

Articulate Instruments Limited (“we,” “our,” or “us”) operates the website www.articulateinstruments.com (the “website”).
We respect your privacy and are committed to protecting your personal data in compliance with the EU General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018 (UK GDPR).

This Privacy Policy explains how we collect, use, and share your information and your rights under these laws.

1. Data Controller

The Data Controller responsible for your personal data is:

Articulate Instruments Limited
Address: See website “contact us” page

Email: See website “Contact us” page

If you have any questions or concerns about our data practices, please contact us using the above details.

2. What Data We Collect

As part of purchasing contracts we may collect and process the following categories of personal data:

  • Identity Data: name, username, title, or similar identifiers.

  • Contact Data: email address, phone number, billing and shipping address.

  • Transaction Data: details of payments or purchases you make.

  • Usage Data: General information about access to our website and services.

3. How We Collect Your Data

We collect data through:

  • Direct interactions (e.g., when you contact us, sign up, or make a purchase).

4. Legal Basis for Processing

We process your data only where permitted by law.
Our legal bases include:

  • Contractual necessity – to perform our obligations to you.

  • Legal obligation – to comply with laws and regulations.

  • Legitimate interests – to operate and improve our services.

  • Consent – where you have provided explicit permission.

5. How We Use Your Data

We may use your data to:

  • Provide, manage, and improve our services and website.

    • Process orders and payments.

    • Communicate with you (e.g., support, updates, marketing).

    • Ensure compliance and prevent fraud.

  • We will not use your personal data for any purpose incompatible with these.

    6. Sharing Your Data

    We may share your data with:

    • Regulatory bodies or legal authorities if required by law.

    All third parties are required to respect your privacy and handle data in compliance with GDPR.

    7. International Data Transfers

    If we transfer your data outside the UK or EEA, we ensure it is protected by:

    • Adequacy decisions from the European Commission, or

    • Standard Contractual Clauses (SCCs) approved by the EU/UK authorities.

    8. Data Retention

    We keep personal data only as long as necessary for the purposes described in this policy or to comply with legal obligations.
    After this period, data will be securely deleted or anonymized.

    9. Your Data Protection Rights

    Under the GDPR and UK GDPR, you have the following rights:

    • Access – to request a copy of your personal data.

    • Rectification – to correct inaccurate or incomplete data.

    • Erasure (“Right to be Forgotten”) – to request deletion of your data.

    • Restriction – to limit how we process your data.

    • Portability – to receive your data in a structured, machine-readable format.

    • Objection – to processing based on legitimate interests or direct marketing.

    • Withdraw consent – at any time, where processing is based on consent.

    To exercise these rights, contact us (see website “contact us” page)

    You also have the right to lodge a complaint with:

    • The UK Information Commissioner’s Office (ICO), or

    • Your local Data Protection Authority in the EU.

    10. Cookies and Tracking

    We do not use cookies and similar technologies to operate our website.

    11. Security of Your Data

    We use appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
    However, no internet transmission is entirely secure, and we cannot guarantee absolute protection.

    12. Changes to This Policy

    We may update this Privacy Policy periodically.
    Any changes will be posted on this page with an updated “Last updated” date.
    We encourage you to review it regularly.

    13. Contact Us

    If you have any questions or concerns about this Privacy Policy or your data, please contact us:

    Email: See website “Contact us” page
    Address: See website “Contact us” page

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